Digital Capability Review

Align digital technologies with your organisation’s goals.

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The Digital Capability Review is our flagship service.

Centred on Longitude Advisory’s Digital Capability Maturity Model, this review is a holistic examination of how your organisation turns digital tools into value. We look beyond technology to get to the root cause of digital challenges within your organisation. You recieve a tailored, actionable roadmap across 4 pillars: Strategy & Leadership, Governance, People & Skills, and Technology. Get expert guidance on re-aligning digital technologies to serve your organisation as you move through growth, transformation, or disruption.

What is it?

A complete review of the way your organisation uses technology.

We’ll begin with an assessment of your current Digital Capability Maturity - we look at more than 75 measures to understand where things are now.
Then, we’ll move on to a strategy session with your leadership team to craft core principles for digital technology in your organisation, and your maturity target state.
Finally, we’ll prepare a roadmap that will guide you from where you are now, to where you need to be. Our advice is clear, jargon free, and actionable.

Who is it for?

Senior leaders in not for profit and member based organisations. We help leaders when the organisation has outgrown it’s current digital capability, when things feel like they just aren’t working, or when you’re going through big changes and you need to make sure technology is aligned with your new direction.

Why is it needed?

Lack of digital capability can cause a lot of pain, lost productivity, and missed opportunity for your organisation. If the points below feel familiar, you’ll understand just how important this is.

  • Technology spend is up, but you’re not sure you’re getting a return on that investment.

  • You and your team are spending way too much time sorting out tech problems.

  • Cyber risk is keeping you up at night and you can’t confidently answer Audit and Risk Committee questions.

  • You aren’t sure if you’re meeting customer needs on digital experience, security, or both.

  • It’s hard to work out which tech trends to follow (hello, AI!).

  • It feels like tech just isn’t working.

How can we get started?

Get in touch with us - we’ll organising a time for a quick conversation about your situation, and whether a Digital Capability Review is the right fit for you.

Chief Executive Officer, Future Skills Organisation

“We'd highly recommend Longitude Advisory to those seeking to level up their digital environment. Scarlett does what she says she will - she was thorough and deliberate in reviewing our digital capabilities. She identifies issues in language we can understand and offers simple solutions.”

The Review Process

The Digital Capability Review is a 6-8 week program delivered in three phases: Gather, Review, and Deliver.

Active participation from your team is a key ingredient for success. Before we begin, we’ll work with you to identify who will need to be involved - it’s a small time commitment, just an hour or two for most stakeholders.

Before we begin, you’ll recieve the Agreement, initial invoice, and a non-disclosure agreement. All of our client work is confidential.

Gather

Our Digital Capability Maturity Model takes more than 75 data points into account—that means we have to do a bit of discovery work.

Before we begin, we’ll ask your team to send us a list of documents. If you don’t have some of them, that’s okay. After we review those, we’ll conduct a series of staff interviews at all levels of the organisation, and release a confidential staff survey.

Assess

Now it’s time to get into looking forward. In the Assess stage we’ll take the relevant decision makers through the initial observations and insights. We’ll conduct a strategy session together to identify where the organisation needs to be to achieve it’s goals, and the role technology plays.

Deliver

We’ll deliver the consolidated findings and recommendations to the leadership team. You’ll recieve a tailored roadmap to take you from the current state to the target state we identified together in the Assess phase.

We’ll be available to support your team over the following three months as you work towards implementing the roadmap, and realising the true value of digital technology in your organisation.